"One should not expect to be treated like they are the only customer a business has ever had, unless you are a Crown Prince, Arabian Royalty, or Russian Mobster/Oil Baron"

Why, is their money different than yours or mine? Also regardless of how many people call on the phone and ask about certain items, issues, problems, or things that they might not understand, it is the persons job to help out as best as he/she can and be polite in doing so.
Remember, McDonald's is hiring.

David