Most interested in knowing every dealer that doesn't quite have the personal ethics to know (or tell) the difference between truth and fiction.
I've had similar experiences, including a recent one with a top name dealer (down south) who I know is well liked and respected ... but with whom I won't be doing business again.
This sad story started with the purchase of a Beretta ASE 90 sporting, represented as "like new" and even included a "NEW" never used second trigger group just as it was shipped from the factory. On inspection, the gun's O/A condition turned out to be a fairy tale as it showed signs of having been heavily used for years as a competition gun ... even the "never used" trigger group showed indentations on the hammers from thousands of strikes against the firing pins. Another obvious and more serious problem was that the side ribs were broken loose starting under the forearm and continuing all the way back to the breach. These are not things any one (much less a dealer) would miss on inspection! Bottom line, the gun was not even close to being as advertised on the web site or as discussed over the phone and certainly not worth the money paid. After many calls and suffering the many excuses offered to cover up the misrepresentation, this dealer finally took the gun back, but then took his own sweet time (many months in fact) to refund the money (less shipping of course). To add further insult to injury, the same gun re-appeared on his web site with NO MENTION of the problems or revision to the description of condition...guess he figured another sucker would soon appear...and all this was before the refund check was sent!
If you'll share your dealer's name with me, I'll respond in kind. Email to: XXroger@nacz.com Just drop the XX from the address. Thanks