I worked through a Starkey-authorized audiologist. It was her first attempt at this product. She has been very attentive, but isn't getting any help from HQ.
My only prior experience with electronic products is a pair of "Mickey Mouse" muffs, which obviously "clip" the blast. These new Starkeys do not "clip" the blast, and as a result, I'm not sure I'm getting the reduction I want. Sent them back to Stuckey, and will pick them up in a month (am presently in FL) Will give a report when I get back. Am distressed that Starkey doesn't have a dedicated product brouchure describing how they are supposed to be tuned and used.
