Ryan,
Sorry to here what happened. But IMO, it is the exception, not the norm. I have been around a lot of Citoris as I should a lot of sporting Clays. They are workhorses. Go to any big sporting clay shoot and you will see the guys with the expensive guns running to the gunsmith for repairs. (Why do you think they encourage you to buy two triggers with every Perrazzi). The Brownings guys just shoot they targets and relax. Beretta is right there too.
You just got a bum gun, too bad. I don't see that to often. The real problem with any Browning is their repair department. I can tell you many horror stories. I am told that last year they cleaned house and it is better. We will wait and see. It went downhill after Art left.
Rugers are typically okay mechanically, the problem with them and why you don't see many in competition is because they insist on only the factory working on the gun and will not sell parts to most gunsmiths. Most competitive shooters do not want to send their gun away for a long time. The Rugers usually don't match the workmanship on a Browning.
Many production O/U come from the factory with bad triggers. My Citori was Okay. My son's Beretta was terrible. I had a local gunsmith fix it, because you can't tell what will happen when returned to the factory for a heavy trigger.
Don't give up on your Browning.

Jerry