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Forums10
Topics38,931
Posts550,844
Members14,460
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Most Online1,344 Apr 29th, 2024
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Joined: May 2006
Posts: 809 Likes: 15
Sidelock
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Sidelock
Joined: May 2006
Posts: 809 Likes: 15 |
I'm willing to give Tony a chance. If things don't work out, he said he would take care of me.
-Shoot Straight, IM
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Joined: Jan 2002
Posts: 755
Sidelock
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Sidelock
Joined: Jan 2002
Posts: 755 |
Too bad Tony hasn't sent an equivalent mass-mailing to all of his RBL Customers to explain in more detail(like his letter to IM) his thoughts, frustrations, technical hurdles, and his passion for quality... IMHO it would have defused a whole bunch of grumbling...
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Joined: Jul 2006
Posts: 160
Sidelock
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Sidelock
Joined: Jul 2006
Posts: 160 |
Too bad Tony hasn't sent an equivalent mass-mailing to all of his RBL Customers to explain in more detail(like his letter to IM) his thoughts, frustrations, technical hurdles, and his passion for quality... IMHO it would have defused a whole bunch of grumbling... Yes, it would have. Last one was in May.
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Joined: Jan 2002
Posts: 3,642 Likes: 1
Sidelock
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OP
Sidelock
Joined: Jan 2002
Posts: 3,642 Likes: 1 |
One very important "Dale Carnegie" rule: If you are wrong, admit it quickly and emphatically.In Mr. Galazan's letter to IM I only see excuses and self praise: The checkering is near perfect. It is done by a laser that is state of the art and was built special for us to use on the RBL. As a matter of fact, it is so good we had the engineer program in inconsistancies so (that it would replicate checkering by hand as it was too uniform. Definetely not what Chuck saw. Failing to comply with delivery dates and properly treating waiting customers is not admitted and thusly will not be taken care of. I think he could do better. JMTC JC(AL)
"...it is always advisable to perceive clearly our ignorance."ť Charles Darwin
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Joined: May 2006
Posts: 809 Likes: 15
Sidelock
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Sidelock
Joined: May 2006
Posts: 809 Likes: 15 |
Well, if you think that is bad, I sent a gun off to Goeffroy Gournet to be engraved. It's a year or more out. No firm date, don't call us we'll call you. My DeHaan was ordered 6 months ago, still no sign. RBL? well, you get the picture. But its all part of the deal with a custom/semi-custom gun. waiting, waiting. I know it's hard to wait, but at my house it is wait city! Good thing I have other guns to amuse me.
-Shoot Straight, IM
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Joined: Aug 2005
Posts: 1,583
Sidelock
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Sidelock
Joined: Aug 2005
Posts: 1,583 |
IM, The gunmaker's clock has never quite synchronized with the Naval Observatory, has it? If all your other guns had arrived on time that Super might not have snuck home!
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Joined: Sep 2006
Posts: 194
Sidelock
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Sidelock
Joined: Sep 2006
Posts: 194 |
I've been reading these RBL threads for quite awhile, so I guess it's time for me to put in my 2 cents worth. I can't think of too many gun professionals I deal with, be they engravers, stockmakers, checkering, barrel refinishing, or restoration people who are notorious for quick turn around times. If you were to "sub out" an RBL for each of the above operations, you would probably have at least $5,000 in it and it would take 3 to 5 years to complete. I've done a couple of older American doubles from start to finish. One took 3 years, the other nearly 4. Was it worth the waiting? It didn't seem so at the time, but now that they're done, absolutely - partly because I now have something you can't have tomorrow or even next year, no matter how much money you have. If you can't wait, cancel your order, or better yet, go out and buy something else to get your mind off it. When the RBL arrives, return it, sell it, or sell what you bought in the meantime if you like it better.
LCSMITH
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Joined: May 2006
Posts: 809 Likes: 15
Sidelock
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Sidelock
Joined: May 2006
Posts: 809 Likes: 15 |
Yeti. You are absolutely right! That Super would have stayed at the gun library!
-Shoot Straight, IM
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Joined: Jan 2002
Posts: 3,642 Likes: 1
Sidelock
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OP
Sidelock
Joined: Jan 2002
Posts: 3,642 Likes: 1 |
BF, there is a "slight" difference: the RBLs are not made by a squad of the professionals you mention. They are made by machines.
JC(AL)
"...it is always advisable to perceive clearly our ignorance."ť Charles Darwin
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