I read this thread with great interest for a number of reasons: 1) I came close to ordering a custom Fox on several occasions 2) I did order and return one of the early RBL's for quality of finish issues 3) My son used to order items on line and 4) I have always thought what they were trying to do may be the last time we see this from an American manufacturer and I applaud these efforts.

My experiences have been mixed and I debated ordering a custom Fox for about 20 years. I spoke to them numerous times and they were generally helpful. For a long time I just could not justify in my mind spending the money when I could get really fine used guns for less. When I was finally ready to pull the trigger in maybe 2005 I called to make an appointment to be fit for a gun and was told they don't do that. After recovering from this shock I asked them who they would recommend and they offered no assistance at all. That phone conversation with Lou saved me about $18,000. So they sell custom fitted guns but neither offer fittings or know anyone who will provide a fitting - very strange compared to any of the Brits.

The issue of quality of finish on the RBL'S has been beat like a dead horse so I will only say they made absolutely no effort to correct the problem so I told them to send me a refund and they did.

My son used to order items on line and then their e-mail system was hacked and his credit card number was stolen, items charged and it took him awhile to straighten all of that out. CSMC offered no apology for his problems, nothing.

Despite all of this I still think what they are doing is great for the double gun world. It is beyond my comprehension how the experiences noted on this thread can come from the same company. I wish them well because when they are gone I doubt we will see another any time soon. They don't fit my needs for guns but clearly do for many folks. I still purchase gun cleaning items from them.

P.S. Don't buy the soft gun case (canvas/leather) the zipper stinks and the thing is huge.

Last edited by Chicago; 02/26/10 07:11 PM.