Jim, as I understand it, UPS will not pick up a gun for shipment from your place of business. Nor will they accept one at a UPS store. You need to go to a UPS "depot" (not sure that's the correct term)--the place where all the brown trucks live. Company policy is that they will accept firearms for shipment. You may need to show them a copy of the addressee's FFL, however. I have never had a problem with UPS, either sending or receiving. But I've always sent from the same UPS depot.