With automated loading equipment, it's all to easy for the machinery to miss a charge of powder or shot, or to incorrectly seat a wad, and that's why strict inspection is important. As previously stated, no manufacturer is totally immune from these problems. What you expect in such instances is good customer support and service, and I am suprised you did not get that, based soley on my very good past experiences with PolyWad and with their products. I certainly hope they will improve their inspection section, and also their customer support. A few problems like this without the necessary customer support and service could quickly lead to the downfall of a good company, and I, for one, would hate to see that.
