Fin2Feather, what you should have done when that guy was making calls and not waiting on you, was to go and ask for the Manager. I guarantee you would get some action then, they don't want any negative feedback and the employees are told this. Believe me I know.
Anybody that is anybody in Cabela's, on their shirt there will be an emroidered name on it, this is the specialist in charge of that department. There might even be two. The other people are just hired off the street, some know a lot and some know very little, but they teach them. The regular employees wear a plastic name tag with their name on it.
So if you want any decent service, try to see the person with the embroidered name, he or she will give you the best service, and not be discourteous to you, plus they are the ones who will usually discount the gun. They won't do it off the top of their heads, but they will look it up in the computer and see what they bought it for and if any money was spent on it. Most guns they will discount some. And finally as someone stated, don't bring your gun for a trade, unless you don't care about it's value.
Revdocdrew, that L.C. Smith you posted from Cabela's, the one that Turnbull restored, I never new they had a Hunter Grade with sidelocks plus the marking on the barrel rib were different. For that price, I bet the barrels are a marriage. It is an older Regular frame gun, with the chambers opened. Turnbull's work alone on that is probably 2 figures.