Howdy folks. Has anyone out there asked for a refund on their never-delivered RBL? Did you get a refund, or a refund with interest? I'm sure CSMC is doing the best they can, but I paid in full and waited a year and a half...
Yes. I cancelled mine in early November '06. I didn't hear anything for about a week, so I contacted them again. Within about 2-3 days after the 2nd contact, I received a credit on my credit card for the full amount plus a little interest (I didn't do the math to find out exactly how much it was).
I cancelled because I was tired of CSMC's refusal to communicate anything (estimated delivery date, how many guns they're producing per week/month, how many orders in front of mine, etc.); I had the chance to inspect one in person, and the engraving was MUCH lower quality than they'd shown in their ads (VERY disappointing); I was tired of waiting; I had the opportunity to buy another gun with a better warranty, hand engraving and better wood, and still put a few $$ back into my pocket.
Do I like the RBL, and would I like to have one? Yes. Do I regret cancelling? Not for a second. Should you cancel? Only you can decide.
