Hoof,
I've always had good experiences at Cabela's. You just had the misfortune of phoning a..., jeez what's the word... I believe here in Texas we call them a$$holes, I don't know what you call them where you live. Unfortunately, they're everywhere and it's up to you not to let their poor behavior get you down. Report this one to management and move on.
Steve


Approach life like you do a yellow light - RUN IT! (Gail T.)