well how about this.. when i pursued a fellow gunbroker dealer to define his return policy, the following is the answer i received:
Hello Ed,
Its very simple, we dont send guns to people for approval, period... Weather you realize it or not people will buy items and then once they get them try to resell an item, and if not successful then ask for a return on our dime. Sorry, we wont allow it. There is always buyers remorse as well, when someone has to have something no matter what the cost until they actually have to pay for it and realize they would rather have the $$ than the item. Sorry, we wont be held responsible. And then there is someone buying something, using it, for a special event or similar then they no longer need it and wish to return. Well,,, that we have covered as no one can clean our guns with out us knowing as we use specially died lubricant that no one else has. The second we push a swab thru a bore we can tell if a guns been cleaned. All firearms inspections are strictly non-firing, as thats unconditionally the industry standard.
Weve been FFL holders more than 40 years and sellers here on Gun broker 14 years, and we have a reputation for buying and selling top quality investment firearms and accessories. Again, our feedbacks speak for themselves... We will not post specific return privileges because some will take those as free reign to use us as pawn brokers. Our position is simple, well do everything we can presale to make the buyers absolutely confortable with the purchase. We dont want people bidding in the first place if their not absolutely certain the items exactly what they want before placing a bid. Thats our job, and we believe in full disclosure, thus our excellent high resolution photos, and in depth descriptions. We believe were among the elite in the business when it comes to our photos and descriptions. If you see someone doing a better job, wed like to see it.
On the subject of returns, all returns are at the buyers expense. We offer every possible avenue to avoid a return, if the buyer doesnt take advantage of those avenues, why would we pay for the return? The only time we would pay is if there was a major discrepancy in the listing, like a mistaken caliber of gauge, wrong item, or some other significant defect. When it comes to condition, we are of the understanding condition is subjective to the eyes of the beholder. Its a known fact that no two people can ever agree when it comes to actual percentage of finish, therefore we Never provide one, and thats been the best approach. We provide high resolution digital photos so the buyers can be their own judge. When people ask, we also provide our phone # for a hands on description. Can things be hidden in photos? Absolutely, but again we believe we go over and above to show all possible angles, and still we offer the option to request additional photos of anything specific the buyers wish to see. What more can we do? Result, we get maybe 1 request in a hundred for additional photos. Furthermore for what its worth, weve not had a customer request a return an item in at least 4 years here on Gun Broker, and we wouldnt expect a transaction with you to be any different. This is a good gun...
Customers dont realize there are a lot of people playing games, and working angles. We dont play games, and weve been in this business long enough weve learned the hard way, and we do our best to protect our interests as well as our customers. Again, we believe our feedbacks reflect that.
With all of this said, if you still dont feel completely confortable doing business with us were sorry, but this is the best we can offer. We believe were an elite in the business regarding these issues. But,,, you can never please everyone, and we certainly realize that. With all of this said, if you still dont feel completely confortable doing business with us were sorry, but this is the best we can offer. We believe were an elite in the business regarding these issues. But,,, you can never please everyone, and we certainly realize that. We do our very best, and thats all we believe anyone can offer. Regardless we thank you for your interest and good luck in your searches.
wow! would you do business with this guy?
not me. too much sizzle...wheres the beef?
