Chuck and Chicago -
Credible firsthand reports like yours, while not the norm, still make me consider cancelling my order. I ordered thinking the RBL would be a good value, but it seems too much of a crapshoot. I don't need another 20 ga. SxS, and definitely don't need the hassle of returning a gun twice because nothing was done to correct one of the problems it was returned to have fixed. I'd be really irritated by that, and not so generous as Chicago is when he compliments CSMC for standing behind the guns with a refund.
Looks like they're limiting the hours/$ they'll put into a gun to maintain a required profit margin on each one. Beyond that they will take it back rather than assign an employee whose skills have a higher return when employed on their high-end custom guns.
I wonder what happens to returned guns like this. I hope they don't just ship again to someone who ordered the same options. Maybe they put on a new stock and forend for the next buyer and sacrifice the original wood.
Tony is a business man, and profits are in the driver seat.
Last edited by Gunflint Charlie; 05/04/07 05:26 PM.
