I can't speak about British auctions from experience, but judging from US companies, I'd say they really don't value internet bidders. We must not comprise a big enough share of their sales to justify an effort on their part to give us the information we need to make confident decisions. Why they bother to list their sales on line is a bit of a mystery if they can't give us good descriptions. The few times I've been burned, the companies have always offered some refund, but it would be better all around if they just told us up front what it was we were bidding on.
