doublegunshop.com - home Forums General Discussion DoubleGun BBS @ doublegunshop.com Champlin Firearms Inc.

No problem, Stan. That's a question a lot of people would ask. And after they restocked the gun for me, I did comment on it on various BB's. Including this one, I'm sure. But I don't think I ever mentioned it in anything I wrote for publication. But Walt's post makes me think that wasn't so unusual back then. I did a lot of business with Bill and got to know him pretty well. He's one of the good guys in the business. But, as Ted states later, I don't think Cabela's would do that today. Although I have had a couple positive experiences with them: Got my money back on one gun they could not fix properly, and got reimbursed retroactively for their 5% military discount, a couple months after I'd made the purchase. And in that case, I went through the customer service people, who had no idea who I was. Although I do have one of their black credit cards, and that might have helped.

Back in the Bill Taylor days Cabelas policy was return for a refund, send to us to fix or have it fixed and send us the bill. If you sell enough old guns stuff happens but when thous are your options it's hard to be mad. I remembered that when I started my business.

Mark, If that's your policy, you will ALWAYS have business. I once bought a "NIB" Browning superlite 20 b off the internet. Seller said new in box....it wasn't, so I sent it back. He said "you fired it " because there were rings on breech face. I did NOT fire that gun and the rings are why I sent the gun back! He ended up sending it back to me and I ended up eating that deal because how could I prove it? . Now, how many shells do you have to shoot to make those rings on the breech face?? A BUNCH!! But, that's the Internet gun deals! I threatened litigation but he was in Massachusetts and I was in Indiana.....so litigation was a no go (cost prohibitive and seller knew that) and so I was stuck with the gun. Oh well.....nice gun anyway, but 98% and not NIB.

The double gun world is a small one and I figure it is easier to keep a customer than to find a new one!

At that time, I believe Cabela's had a no questions asked return for a refund policy on just about everything. I remember talking to Tom Bryant about that. A fair amount of abuse. Guys heading out West hunting would stock up on camping gear etc, then return it on the way home. Back then, they'd also ship a gun from one store to another, so you could look at it, for free. That was also a good deal, although I don't really mind paying $25 if there's something I really want to look at.