I have a Citi card and thank the OP for bringing this too my attention. Instead of cancelling my card though I will put it into the safe and never use it again. I have found out that just cancelling a credit card affects you credit rating negatively(not that I care). I will let them continue to keep me on the books. Let them continue to send me paperwork. Continue to spend whatever pennies they do to keep track of my acct. while the card sits unused forever.