Bouvier> that would frost me too. I always see a red flag when a business doesn't answer the phone. Sure, maybe they're on vacation but the norm is to put a message on the recorder and say that. Maybe it would be too simple but why don't they have a website showing the pressures of their offerings? Or put the info on the box or even print it on the shell? They are always at the larger shooting events with a big trailer of shells. I'll ask the next time I see them.