Just happen to me a few weeks ago. In my case it was "downright fraud" or, more accurately, theft. Paid for items that I never got, no response to emails, searched their name on another gun forum and there is a whole lot of posts about the sight being fraudulent. In my case there is not much recourse but we DID report them to the bank and the bank was going to contact their bank and let them know that their business is fraudulent.