Having firsthand knowledge of working there and being a certified gun nut I see there are people that like them and don’t like them. I see a lot of people that know people that say they’ve had problems. I have not read anybody here that actually has stated a problem. I can tell you working there just as a gunsmith when a gun came in For anything. He got top priority and usually left that day or the next day they have their own shooting facility that I’ve been too many times Guns are tested torture tested, and shot there , they certainly have the qualified gunsmiths there and specialized people like blowing hardening checkering Wood finish you probably not aware of this but most of the large gun companies that sell very expensive guns get their service work done there and a lot of them you’re referring to know return that is applying to used guns. and remember, they offer a lifetime warranty and even any used gun they sell nobody does that every new gun comes with a lifetime warranty so if anybody has a problem, I know they take care of it. I’m not gonna tell you that I’m overly excited about them because I don’t work there anymore, but that was my own personal interaction with somebody there and I’m not sticking up for them. i’m just giving you my observation firsthand.