My first and only trip to their factory was when they started making the RBL. I got a call from Chuck Heald and he was coming up to NJ and wanted to go. I had ordered a gun and so had his friend. We were greeted by Tony who spent an hour and a half giving us a tour. He could not have been nicer. He turned us over to Lou at the end of the tour. I have owned several of their guns, SxS and O/U and I could not be happier with shooting them and their service. The little ears on the forearm chipped off my 20g. RBL. I thought it was their fault. I met Lou at a show in Connecticut, he looked at at and said he would take care of it. He did. I had it two weeks later no charge. I caused the damage by putting the forend on the barrel to stow in the case. If you start too far back it damages the wood at the back. I never forgot that. I have seen them a number of times at the Sandanona Orvis Show at at SxS events in the Northeast. I like them both. I don't understand the bad vibes I have heard on occasion but angry people talk the loudest and sometimes they are the problem when they walk in to a store with an attitude. Comments from Retail people on this board confirm that.
