Far be it from me to interject a different (not opposing) view,
When did a persons expectations expand to expect immediate satisfaction from an organization that ships millions upon millions of packages every day?
Electronic tracking hasn’t even been around that long.
Now it seems we’ve convinced ourselves that we need to grab pitchforks and torches and run down to the local post office and start skewering people over a package that the tracking isn’t updated.
Myself I feel that’s unreasonable expectation.
I remember the days not long ago a package that was ordered mail order would take six weeks to two months to get to you. And we accepted that happily.
Now we want it now, or we go apoplectic.
Hiring practices at the US postal service give extraordinary preference to the veterans we so revere.
The imaginary lazy [censored - Hard Stop on oblique posting!] thieving slacker is a former military hero.
That, my doublegun friends, is what they call cognitive dissonance.
Stan’s answer is the simplest, most straightforward one. Identify the level of service you require, and be willing to pay for it.
The businesses set the expectation, not us. It's up to them to perform to the level they claim they do, not make excuses for not meeting the expectations they set.
...but in my case, it's not the delivery time that's the problem. It's being lied to. I set my schedule for Friday with the expectation that I'd be picking up the gun. They told me, several times all day, that the gun would be delivered Friday when I could see it sitting two hours away...by noon it was obvious it wasn't going to make it...but they still lied about it.
I passed up an opportunity to go fishing with a friend so I could do so.
We were going to go Monday - tomorrow...now I have to cancel that, again.
Had they simply been truthful from the beginning, it would have been fine. Over promise and under deliver is no a way to run a business.
...and tracking by barcode has been around for a pretty long time. We were using it in the late 1990s to track paper and customer shipments.
