Having had the Browning factory repair rep in Missouri accuse me of attempting a theft by deception when I asked Browning to just look at a gun to determine what could be done with it, I can I understand the frustration and anger things like this bring. While I'll never buy another Browning product of any type, and I tell everyone about my experience with Browning at every opportunity, I know that most shooters will most likely never have to deal with such gross incompetence and unforgivable, inept, and outrageous customer service. But, I still recommend going to someone other than Browning factory service for repairs.