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Joined: Apr 2005
Posts: 916 Likes: 1
Sidelock
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Sidelock
Joined: Apr 2005
Posts: 916 Likes: 1 |
Ted was at the Sweet Sixteen shoot last Sat., he's fine, just not here.
Jay
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Joined: Mar 2002
Posts: 7,710 Likes: 474
Sidelock
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Sidelock
Joined: Mar 2002
Posts: 7,710 Likes: 474 |
You would have been better off to have used a credit card to have more leverage. You could have contacted them and filed a fraud complaint. What the failed to disclose is fraud because you got less than they advertised and less than they assured you the gun was. Credit card companies act as an extra middle man o. Your behalf. They could have brought pressure on the seller by threatening to reverse the money. I understand many don't want to pay three percent for that option but I do it. It's just like the final sale price being three percent higher but with that extra you have some protection.
Glad you did post feedback that was honest and negative. Don't be suprised if it goes away. Gunbroker is strictly on the sellers side in all disputes.
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Joined: Dec 2001
Posts: 3,962 Likes: 89
Sidelock
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OP
Sidelock
Joined: Dec 2001
Posts: 3,962 Likes: 89 |
KY, I did pay with a credit card and did consider challenging the charge but concluded it would be to no avail in the end. All the seller would have to do is provide a copy of the "Additional Terms of Sale" and that would be the end of that part of the dispute. In the manner of the refinished barrels, the seven ounce discrepancy in weight or the variance in stock dimensions these are issues so arcane that a card company would find it impossible to arbitrate. I'm a big boy and admit I was too casual with the details, especially those concealed in the fine print. Now, I totally agree on the possible safety provided with a card and had it not arrived, been damaged from poor packing, been a ten gauge instead of a twelve, etc., the first thing I would have done is challenge it. Been there done that.
When an old man dies a library burns to the ground. (Old African proverb)
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Joined: Mar 2002
Posts: 7,710 Likes: 474
Sidelock
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Sidelock
Joined: Mar 2002
Posts: 7,710 Likes: 474 |
Yes you missed the terms and admit it but the reason that it matters at all is that the gun was not as listed, described or even a close example of it. You asked all the right questions and expected the seller to answer them honestly and correctly. If is not the buyers fault is he is given wrong information to legit questions he asked to decide what he is willing to pay for a gun.
If the gun was the wrong gauge, the defects hidden by tricks of camera angle, the barrels three inches shorter than those listed in the description would you fail to return it? No. You got a gun not in condition as described, that was not the weight reported, that had barrels refinished and not listed in the description as such. When you see crappy pictures of barrels or engraving you need to suspect more than camera error. Why accept this gun? Your complaints are not trivial, not frivolous, not even that minor.
In the end you have to decide how much a difference it makes. Are these items wrong with it worth 200 dollars or 500 dollars? If 200 I'd eat it and move on. If 500 or more I'd contact the credit and take action. But understand that you will never enjoy this gun if you think you got screwed in the transaction. Every time you look at it you will remember what happened. A couple hundred bucks you can get over but 500-1000 is not going to go away and will you ever get your money back out of it?
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Joined: Jul 2007
Posts: 369 Likes: 2
Sidelock
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Sidelock
Joined: Jul 2007
Posts: 369 Likes: 2 |
I've been both a buyer and a seller on Gunbroker for years. I have had items not as described and the sellers were always good about handling it. One guy took my money and ran, but GB promptly sent me the $500 that they promise.
FYI he left you negative feedback as well, but you can respond to it
NRA Patron Life Member
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Joined: Apr 2006
Posts: 258
Sidelock
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Sidelock
Joined: Apr 2006
Posts: 258 |
Re: Commonwealth Arsenal, Fairfax, Virginia
I am posting this to make any potential customers of Commonwealth Arsenal out of Fairfax, Virginia, aware of their return policy. On Gunbroker they state a "three day inspection". I assumed that meant if the gun was returned a full refund, less shipping would be given. Wrong! The very convoluted fine print translates this way: the buyer may return the gun in the inspection period. They will not refund the purchase amount but will attempt to resell it and whatever selling price is realized will constitute the refund. Oh, they also will charge a 10% "restocking fee" (commission) to be deducted from the "refund". Over many years I have bought a quite a few guns on Gunbroker and returned a number of them and up to this point have always been pleased. I knew sooner or later I would get stuck and it finally happened. Yes, I was partially at fault not adequatey parsing the fine print. Main reason for posting this is to encourage everyone to be absolutely clear on all of the terms of a transaction, especially internet activity when you're unable to meet the other party face to face. Lesson relearned.....
Oh, forgot to mention--the seller stated in the listing the gun had no sign of "refinish or restoration". Well, the barrels have been heavily refinished inside and out and the brown finish on the Parker completely hides the damascus pattern. I asked two questions, (1) stock dimensions and (2) weight. Both were answered with totally incorrect information. Joe, I looked at the ad and I still do not see the "fine print" in the listing, I just see three day inspection. Sorry I too would go back to the credit card and dispute the charge. Plus the feedback he left you with on Gunbroker I would dispute it. It's not just about the money......
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Joined: Dec 2001
Posts: 3,962 Likes: 89
Sidelock
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OP
Sidelock
Joined: Dec 2001
Posts: 3,962 Likes: 89 |
Eis, you have to click on the "Additional Terms of Sale" tab right beside the default "Item Description" tab to see it. Here is the pertinent paragraph:
"A. Pre-bidding inspection is encouraged with advance notice(no items are regular store inventory). Every effort has been made to honestly, correctly and accurately describe all items. In cases where the pictures do not conform with the text, the pictures take precedence. All requests for refunds considered and any refunds will be solely at the seller's discretion. Returns are subject to a 10% restocking fee(exceptions made for repeat customers) and refunds issued after payment from resale is received. To remain compliant with the law, all firearms requiring registration have been logged into a dealer's bound book and local pick up will require a background check at $20/firearm(local C&R & FFL holders exempt). This fee also constitutes $20 of the shipping charge and insures that your receiving dealer will accept the firearm(s)."
When an old man dies a library burns to the ground. (Old African proverb)
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Joined: Oct 2015
Posts: 593
Sidelock
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Sidelock
Joined: Oct 2015
Posts: 593 |
Every effort has been made to honestly, correctly and accurately describe all items. In cases where the pictures do not conform with the text, the pictures take precedence. By this we know that the rest of the spiel is a load of rot. It should read- Every effort has been made to glorify this pig & all pictures are of the good side. We never make mention or take pictures of the rust pits or dents. O.M
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Joined: Feb 2002
Posts: 14,111 Likes: 195
Sidelock
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Sidelock
Joined: Feb 2002
Posts: 14,111 Likes: 195 |
If the gun is bad, what are the chances that a subsequent sale will result in your refund money. Hard to deal with a black gun store. I'm going to visit that place soon and find out who is running it.
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Joined: Jan 2006
Posts: 15,456 Likes: 86
Sidelock
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Sidelock
Joined: Jan 2006
Posts: 15,456 Likes: 86 |
Yes, I was partially at fault not adequatey parsing the fine print. Joe you should've had yer buddy prOfessor Armadillo Mike check out the fine print for you.
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