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I am posting this review of a dealer who refuses to do the right thing. There is no liable issue, The facts are the facts. No name calling. You be the judge.

Shooters Investments of Raleigh, NC.

I recently had a high grade Browning shipped to my shop that a customer of mine wanted. He had me make the purchase.
Here is description from the website listing:
Collectors, shooters and hunters, this is hard to find combination Featherweight Superposed. It is the Continental Belgium made Browning with 20 gauge and 30-06 barrels. These were made on the light weight Featherweight platform. This one comes in its original box with manual. The 20 gauge barrels are 26in Mod and IC. The 30-06 barrels are 24in. This set has only light use with a couple minor marks on the stock. It will make a nice addition to any collection. I am selling this one on consignment and as such lay-a-way can�t be used. It does of course have the standard 3 day inspection. Shipping and insurance is $60 and please email me with any questions or larger pictures. (I now consign quality firearms @ only 10%! Let me know if you have any you would like to sell!) [14-0139]

http://shootinginvestments.com/Browning%...search=Browning Superposed continental

as you can see, no mention of any cracks in the stock. Says light use with only a couple of minor marks on the stock. Any reasonable person would expect a sound gun.

Price was agreed on and the gun was shipped to my shop. The day the gun was delivered, I inspected the box prior to opening as I do on all shipments. No damage, dents, scuffs . I pulled the wrapped buttstock out of the box and unwrapped it and inspected the buttstock. There was a crack in the wrist, small but there none the less. I immediately took photos and called Jay Barrington of Shooters Investments. He asked if I thought it was a new crack form shipment or an old one. I told him that it appeared to be an older crack. He said to return the gun. I did and it cost over $75.00 to return. Now there is a total of the gun cost plus shipping to me and return shipping. Shipping both ways was over $135.00. Jay refunded the purchase price only and no shipping. I emailed Jay and his response was that his policy is no refund on shipping. My customer paid the cost of the gun and shipping, I paid return shipping. Jay says that his policy doesn�t allow him to refund shipping. Jay admitted that he didn�t see the crack when he shipped it.










I told him that we are no taking about a difference in opinion on condition or whether the customer really likes the gun or not. We are talking about a gun that is broken and was broken before it was shipped to me. And now I have to pay shipping both ways. My customer wants all of his money back and Jay say he doesn�t have to pay return shipping nor reimburse the original shipping.

On Feb 2, 2015 8:57 PM, "Brian Perazone" <bpgunsmith@catskill.net> wrote:
Jay,
I received a check today for XXXX.00.
I am concerned that I was not reimbursed for the shipping.
I understand that if the return was due to my not liking something about the gun but having a stock cracked through the wrist , and as you said, you missed it, I shouldn�t have to pay for that mistake. Please advise if you are going to refund the shipping.
I sell on the internet also and if I shipped a gun with a structural defect and didn�t see it and the customer called and told me about it and wanted to send back, I would pick up the tab and refund the initial shipping.
I really don�t see how I shouldn�t get my shipping refunded. This was not an opinion on condition or I didn�t like the color of the wood, it was broken.
Please advise.
Brian
His response:
From: Jay Barrington [mailto:shootinginvestments@gmail.com]
Sent: Monday, February 02, 2015 9:58 PM
To: Brian Perazone Gunsmith
Subject: Re: Browning issue
I qm sorry about this. I cant refund shipping for any reason...as you said the hairline crack was very hard to see and I certainly didnt know it was there. I am surprised you expect me to cover it especially on a used consignment gun .....I am again very sorry.
My response:
From: Brian Perazone [mailto:bpgunsmith@catskill.net]
Sent: Monday, February 02, 2015 10:22 PM
To: 'Jay Barrington'
Subject: RE: Browning issue

not even my initial shipping?
How is it my fault and I have to pay for some one else�s error?
The crack may have been hard to see but it was there. You shipped a gun that was not usable. How could I accept that?
You really aren�t going to hose me on the shipping are you?
Do you really conduct business this way?
If a dealer sent you a gun that you bought and it was like that, you wouldn�t want your shipping back?
His response after he initially would t even respond:
�See all my adds......return for any reason but shipping and dealer fees cannot be refunded....why is that hard to understand.....I sold 1200 guns last year with about 10 returned....no one else expected shipping to be refunded.�
I told Jay that if I sent a gun to someone under these circumstances; I didn�t see the crack, I would have refunded everything the customer paid and return shipping. The customer would t pay for the dealers mistake. If the customer knew the stock was cracked ,they never would have bought the gun.
Judge for yourself. Let Jay come on here and refute what happened. He cant. He just doesn�t want to do what�s right.
In my book, when you ship damaged goods, the end user isn�t stuck with the bill.
I would suggest being very careful when engaging in business with this person.

Sorry, but that's always been the deal when I have returned one I bought sight unseen. Most dealers make the buyer pay shipping both ways. Your customer should pick up the tab. And to be frank, I was always just happy getting the money back for the gun. It's a roll of the dice buying off the internet and shipping charges are part of the bet.

Has he changed his add for the gun to reflect the broken stock ?

While I agree he probably should eat the shipping-consignment or not,most dealers are not that honest,in fact there are some that rely on the shipping costs to return guns as a buffer to slip defects on to the next buyer !

no, the description is as I copied it off of his website today

Brian - He owes a full return on every dime spent on the gun. He's supposed to be an expert in his field and he missed a crack that big? I seriously doubt it. But even if he did miss is, it was a defect that rendered the gun to be NOT as advertised and he is responsible for his advertising as well as for expenses incurred as a result of his error.
Those are the "rules" and he can't break them? Who says so? Who MAKES the rules? HE DOES! And he can break or alter any of his rules as long as it benefits his customer.
This guy needs to come clean or suffer the consequences of bad 'Internet' press.

I was recently in a similar situation, big difference is the dealer fully refunded shipping both ways and offered an additional $50 for a steak dinner for my troubles. I declined the offer, but think the money arrived anyway.

stock is obviously broken...

seller should refund all of your costs, including round trip shipping...

maybe he will read this thread and realize that he is being penny wise and pound foolish.

Sounds slightly better than old Ed Good's return policy though.
He wouldn't of admitted to such a "Gross Error" as a cracked stock.
But I think the Dealer is liable for all costs.
I would be a little pissed off
Franc

but then, dealers return policy is clearly included in his advertisement.

Returns: Our return policy is simple. If for any reason you are not pleased with your purchase, you may return your item for a refund. The only exception is ammunition, it cannot be returned. It is important to us that you are happy. Grading and describing used firearms is subjective and especially with collector quality guns, different people have different expectations. Any time you buy a gun without seeing it in person, you should have the option of returning it. You will always have that option at Shooting Investments. Guns cannot be fired or dissembled before returning them and must be returned in the same condition as received. Notification of a return must occur with-in 3 days of receipt at your dealer. Shipping and dealer fees are not refundable and are the responsibility of the buyer.

and otte: as to my return policy, you and i have never done business; so whatever you have to say about my return policy is just mean spirited conjecture on your part...

however, here is a link to my latest actual feedback as posted on gunbroker. this is a real indication of my return policy and how it works for me and others...

http://www.gunbroker.com/Auction/ViewUserFeedback.aspx?User=128526