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ed good #393105 02/06/15 03:53 PM
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Brian Offline OP
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when someone ships something that is defective, the buyer should bear no expense. regardless.


Brian
LTC, USA Ret.
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USPSA Life Member


Brian #393107 02/06/15 04:14 PM
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cpa Offline
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Originally Posted By: Brian
when someone ships something that is defective, the buyer should bear no expense. regardless.

Absolutely, if the seller has any integrity. The no refund policy should not apply. It is obvious that some sellers lack integrity and hide behind their return policy.

Last edited by cpa; 02/06/15 04:21 PM.
Brian #393109 02/06/15 04:25 PM
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You might want to post your experience on some of the dedicated sites like Parker, Elsie, Fox, etc.

Brian #393111 02/06/15 04:58 PM
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Ed
Like Seinfeld said...yadda yadda yadda.

Brian #393113 02/06/15 05:03 PM
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Re:
Quote:
I cant refund shipping for any reason...

What he means is that he can, but he won't. He owes you the shipping cost. If I were in your buyer's position, I'd give the seller a bit of time to see the error of his ways, and then I'd find ways to make his life miserable. The fine gun community is pretty small, so you as a gunsmith probably don't want to do this, but your buyer certainly can.

Brian #393115 02/06/15 05:16 PM
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Guys:

If I make an error like this I refund the shipping. However, I have had many folks sent me guns for purchase, the description that they gave me about the gun and the gun that "actually" showed up were different. I called and said where is the gun you described, as the one you sent was not the one you told me about. I think the guy sending the gun to me should have paid for the return shipping, but I paid.


I guess from now on I will make them pay!

John
Quality Arms

Last edited by arrieta2; 02/06/15 05:18 PM.

John Boyd
Quality Arms Inc
Houston, TX
713-818-2971
Brian #393116 02/06/15 05:17 PM
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Failure to identify the cracked wrist is a misrepresentation of the gun. It's not like it's a minor cosmetic fault. If, in fact, the seller didn't notice this than it is not only an issue of misrepresentation, but of competence as well.

Both are on him, you should be refunded shipping as well. This should be a reputation issue for the seller.

Regards
Ken


I prefer wood to plastic, leather to nylon, waxed cotton to Gore-Tex, and split bamboo to graphite.
Brian #393118 02/06/15 05:24 PM
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Postscript to my original post:

I have purchase guns from various major "knowed" gun auction companies, names that you would know right away. I have had serious oversights from them in the descriptions. Buffed receivers, serious cracked stock, broken items. I have never been able to get them to pay for shipping. I have paid for the shipping to me and back to them. Wish they thought like you guys!

John
Quality Arms

Last edited by arrieta2; 02/06/15 05:25 PM.

John Boyd
Quality Arms Inc
Houston, TX
713-818-2971
Brian #393119 02/06/15 05:27 PM
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As Ken stated it was misrepresented, the buyer said it was sound with "this set has only light use with a couple minor marks on the stock". He noticed that but did not notice the crack running around the wrist. Shame on him.
If you just paid for this by credit card, I would call the credit card and tell them your circumstances and have them cancel it, if a check, stop payment. Then see what he has to say about refunding the shipping.......both ways.


David


Brian #393122 02/06/15 05:42 PM
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I'm with you Brian.

There are precious few stand up gentlemen in the business these days.


Dodging lions and wasting time.....
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