doublegunshop.com - home Forums General Discussion DoubleGun BBS @ doublegunshop.com Buyer beware

my return policy, as stated on gunbroker for many years is as follows:

"RETURN POLICY: Returns are handled on an individual basis. You can expect that i know what I am selling. You are expected to know what you are buying. All items are guaranteed to be as advertised. If I make a gross error in description, you may of course, return item with my apology."

For Christ's Sake Ed! Stop posting on this subject!!! It is pathetic.

Wherever you have been that has prevented you from posting the past month, please go back there.

dave k: so who are you, anyway?

only a stubborn, cowardly, bully would continue to do what you do here and believe he can get away it without consequences.

if you do not confirm your identity here then i may, in an effort to make you cease and desist your slanderous and defaming posts against me here and elsewhere.

"You are expected to know what you are buying." Lots of wiggle room there.

"If I make a gross error in description, you may of course, return item with my apology." Please give us your definition of "gross error in description".

ed I don't object to your defacto policy being "no returns." My objection is that your no-return policy is written up in a deceptive and ambiguous way so that your prospect buys under the delusion that he can return the gun if it is off face, loose, or otherwise defective but the defect is not listed in your ad. You delude the prospect that you accept returns when in practice you don't. He buys the gun based on that delusion. You are wrong to do that.

We have had this discussion here many times. I will be happy to dig up the threads about your actual application of your "return policy" if you want to continue this discussion.

dudley: agreed, bout done as much as i should to help brian get back his money...

and as for responding to personal attacks, are you suggesting that i just ignore them?

mike: as we have discussed here in the past my return policy has been refined over the years to provide me with maximum control and flexibility in my business dealings.

the proof of its effectiveness is illustrated by my 99+% positive feedback rating on gunbroker, going back to 2001, and my sale of over 1000 firearms on gunsamerica, since 1997.

bottom line: it works for me and it works for my customers...

This thread details your refusal to accept the return of a loose gun. You had not described it as loose in the ad but you still refused to let the buyer return it:

http://www.doublegunshop.com/forums/ubbt...true#Post348207

I can also quote some posts you have made about the application of your no-return return policy if you want to continue the discussion. I think I can find another thread or two about it too.

Yes... Ignore them. Try it.

Responding to them Is certainly not working out for you.

Guys - "Never try to teach a pig to sing; it wastes your time and it annoys the pig" - Mark Twain

well mikie, its, been a few years, but, as i recall, the buyer of this 100 year old english made osborne boxlock gun was disappointed that the barrels were a bit loose on the hinge pin with the forend removed. the fact that the gun was tight and on face when fully assembled and in firing position, did not impress him. and also the fact that i advised him that my gunsmith had evaluated the gun and judged it to be a safe shooter with light loads, made little impression on him as well. as i recall, he asked that i refund $300 to pay for repairs to the gun, which in my opinion were not necessary for safe functioning. i did offer to have my gunsmith take look at the gun again, at the buyers expense, to make sure it was safe to shoot. but, as i recall, be became angry and rather unpleasant and said he would take care of it and hung up the phone before i had an opportunity to discuss compromise alternatives...as i recall, we did not discuss return.

would you like hear about some guns that i did take back and provide full refund including round trip shipping costs? there are two that immediately come to mind if you are interested.