doublegunshop.com - home Forums General Discussion DoubleGun BBS @ doublegunshop.com Heads Up.......Herters LR 12 Ga Target Loads

Academy had boxes of 10, Rio Bismuth, 3", 1 1/4 oz., #4s, yesterday for $11.99/box, online.

And then there is the stupidity factor with the big box operations.
Stan posted:

I went to the Academy website last night and tried to place an order for these loads and for one other that was clearance priced. Their system would not let me check out because they won't ship to California (along with ten other locations, such as DC). So this morning I called Academy to find out why they won't ship duck loads to CA. Spent 2-1/2 hours on the phone, couldn't get past the first-level customer service reps, lots of time on hold while they consulted their supervisors. The answer that came back was that there are legal restrictions that prevent them from shipping ammo to CA. I know that is BS because I order ammo all the time from various vendors, and have five flats in transit right now from Cabela's. I was not allowed to actually speak with the CS supervisors, so I called back and tried again. Same drill, CS sups don't actually speak with customers. Could not get the call escalated. Called their corporate office and spent about a half hour trying to get a live person on the other end. Finally got a living person in their payroll department who forwarded my name and number to another CS supervisor, who is yet to call me back. Tried every option on their phone system, no dice. Academy is owned by Kohlberg Kravis Roberts, apparently in their private equity retail group, so I called KKR in Houston, which referred me to New York, which told me there was no one to discuss this with and I should email Client Services. I am trying to buy perfectly legal duck loads. There are no legal restrictions on shipping these to me, and their competition does it all the time. Nobody is willing to take any ownership for the issue. Academy is closing off 38 million people in the state that harvests more waterfowl every year than any other state in the union. They are in business to sell this stuff, and KKR bought them to make money. They are ceding the market to their competition. It's just incredibly stupid and very frustrating.

Wow, a large corporation with thousand of employees and you guys are talking like it's a massive conspiracy to screw you over. Talking to the AG? False advertising? Never shopping there again? Get a grip!

Rarely shopping there is not a bad idea because they typically don't carry a lot of the products we seem to gravitate to. I like Replacement's story about the competition. Just as f'd up. The problem isn't Cabelas. It's large organizations.....things get screwed up now and again. Surprising that's news around here.

And then there is the stupidity factor with the big box operations.
Stan posted:

I went to the Academy website last night and tried to place an order for these loads and for one other that was clearance priced. Their system would not let me check out because they won't ship to California (along with ten other locations, such as DC). So this morning I called Academy to find out why they won't ship duck loads to CA. Spent 2-1/2 hours on the phone, couldn't get past the first-level customer service reps, lots of time on hold while they consulted their supervisors. The answer that came back was that there are legal restrictions that prevent them from shipping ammo to CA. I know that is BS because I order ammo all the time from various vendors, and have five flats in transit right now from Cabela's. I was not allowed to actually speak with the CS supervisors, so I called back and tried again. Same drill, CS sups don't actually speak with customers. Could not get the call escalated. Called their corporate office and spent about a half hour trying to get a live person on the other end. Finally got a living person in their payroll department who forwarded my name and number to another CS supervisor, who is yet to call me back. Tried every option on their phone system, no dice. Academy is owned by Kohlberg Kravis Roberts, apparently in their private equity retail group, so I called KKR in Houston, which referred me to New York, which told me there was no one to discuss this with and I should email Client Services. I am trying to buy perfectly legal duck loads. There are no legal restrictions on shipping these to me, and their competition does it all the time. Nobody is willing to take any ownership for the issue. Academy is closing off 38 million people in the state that harvests more waterfowl every year than any other state in the union. They are in business to sell this stuff, and KKR bought them to make money. They are ceding the market to their competition. It's just incredibly stupid and very frustrating.

It's simply the way it is when some states or jurisdictions become restrictive. You can't blame them for wanting to stay out of trouble regardless of whether or not it's overkill.

Your statement would be correct IF THERE WERE ANY ACTUAL RESTRICTION ON SHIPMENT OF AMMO TO ME. There is no such restriction, never has been. Every other retailer ships ammo to me. I can and will blame Academy for stupidity and incompetence. Neither this state nor this jurisdiction have ever imposed any restrictions, of any kind, on shipment of duck loads. Academy is confused. If they want to be in the business of selling ammo, they should at least familiarize themselves with the regulations. Idiots.

You've missed my point. There doesn't need to be any actual restrictions, only the perception or political climate amenable to restrictions. Their in-house legal counsel can make whatever policy they want to. You have to admit that California has more restrictive gun laws than Texas for example.