I like Jim, don't know him personally but he did email something to me once. I don't remember what it was but he took the time to do so. Plus theres always two sides to every story!

I once sold a nice little American classic 20ga. that had a bulge prolly 10" from muzzle. So the guy calls me up and said he would like to return it, and i says ok why? He said it has a bulge, i said you knew that. He said yes but, i didn't think it was that big?!!! The bulge was very small and he agreed with me that it possibly could be improved upon. None the less we compromised on a new price. Go figure!