I tried to order a custom 16 Iside last year, and had difficulties with the first gentleman I talked to, as similarly noted above in the op. After a couple weeks, I gave up waiting, and bought an H&H Dominion 16 instead, only to have the woman from IFG call me a few hours later with the quote I needed to order the custom Iside. Too late. I shoot the H&H very well, and at 6lbs and 30" it is the proverbial wand, but the idea of a modern, affordable sxs with tubes that can handle all available modern ammo still has great appeal, especially when I'm banging around the chukar rocks. I'm not surprised the Isides are selling well. I still may get one at some point.